DONYELL MALEN - Rare EA FC 24 Prices and Rating

pls guys I need help.. 9 days ago I've been hacked and I lost 550k and my tredable Sawa. I immediately contacted costumer support and they said I'd get everything back in max 10 days, but so far they haven't let me know anything.. how can I do? PS: ea blocked me the market bcs the hacker transferred my coins to his account, but I did nothing wrong